Legal: License Program FAQ

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For questions on the FileMaker Licensing for Teams model, please click here.

Customers “upgrade” when they replace an eligible older version of the software (e.g., FileMaker Pro 15) with the current version (e.g., FileMaker Pro 16). In these upgrade situations you only own a single license to use the software, and you may not transfer your upgraded software to anyone else.

When upgrading to FileMaker 16 software, and only during the limited period of development and testing of the upgrade process, you may continue to use previously licensed versions of FileMaker 14 or FileMaker 15 software.

When you have deployed your FileMaker 16 software license in a production environment, you must immediately cease using your FileMaker 14 or FileMaker 15 software license that has been upgraded.

No, you may only install and use a single copy of FileMaker software per license on the computer, and you may not use multiple instances of FileMaker software on the same computer at the same time. You will need to pay for additional licenses if you want to run multiple instances of FileMaker software on a computer at the same time.

FileMaker allows customers to "downgrade" and use a previous licensed version of FileMaker software instead of using the current licensed version.

Contact FileMaker Customer Support if you require any media, which is limited to the prior version and requires a media replacement fee.

If you use an older version of FileMaker software, it is licensed "AS IS," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. FileMaker does not provide downgrade rights, replacement media, technical support, downgrade media, or downgrade installation codes for any unsupported versions.

No. Your FileMaker software applications (i.e., FileMaker Pro, FileMaker Pro Advanced and FIleMaker Server) may not be shared concurrently by different computers. You must acquire and dedicate a license for each computer which will be using the FileMaker software. Although you may run the software from an internal network, each computer which has access to the software from such network requires its own license. The same rule applies to use of the software in a terminal server environment. Again, you must acquire and dedicate a license for each computer or client which is provided access to the FileMaker software on the terminal server.

However, if licensed under the Concurrent Connections licensing model, you may use FileMaker WebDirect, FileMaker Pro (for User Connections), and FileMaker Go clients on a concurrent basis, up to the number of concurrent connections that you have paid for when using FileMaker Server.

In order to provide our customers with the flexibility to take their work home with them, we provide limited home/portable use rights for FileMaker Pro software. As long as you are the primary user of the computer at work, you may make a second copy of FileMaker software for your exclusive use on either a home or portable computer. Note that you may only make one such additional copy for either your home or portable computer, but not both. And only you, and no one else, may use the copy of the FileMaker software installed on such second computer. Please note that these rights do not apply to students if the software is part of a volume license program ordered at an education discount. Further, these rights do not apply to FileMaker Server software.

Yes, FileMaker does allow license transfers in certain situations. Please see the FileMaker legal page for more details on transferring licenses.

In general, if you want to use middleware, you should use FileMaker Server, and not FileMaker Pro. The FileMaker Pro license includes a restriction in Section 2 that Licensee is prohibited from using FileMaker Pro with any middleware, application server, CGI, or other software or technology that allows more than a single client to access any FileMaker Pro database." If the middleware allows more than a single client to access a FileMaker Pro database, then it is prohibited by this license restriction and you'll need to use FileMaker Server with such middleware. But if the middleware does not allow more than single client access to FileMaker Pro databases, then it is acceptable to use with FileMaker Pro.

You may distribute database solutions that you originally create using FileMaker Pro software to third parties. You may not, however, distribute copies of the FileMaker Pro software itself. The parties to whom you distribute your database solution will need to license their own copy of FileMaker Pro software to utilize the solution. In many respects its analogous to word processing documents and a word processing application -- the document created is freely distributable, but recipients will need their own word processing application in order to read and edit the document.

There are two options that will allow you to resell the software which is through the FileMaker Business Alliance (FBA) as well as the Solution Bundle Agreement (SBA) which is part of the FBA program. Please email